BUILD YOUR OWN CUSTOMER SERVICE STRATEGY AND IMPLEMENT FASTER CHANGES.TAKE CONTROL OF YOUR CUSTOMER SERVICE NOW!

We offer cutting edge and top notch customer service products & services. Contact us NOW to discuss with us your Customer Service Needs. Take Your Customer Service To The Next Level and Grow Your Profits.

IN-HOUSE TRAINING/COACHING

We provide in-house training

PUBLIC SEMINARS/WORKSHOP

We organize Public Awareness Programs

CONSULTANCY

We provide personalized advisory and consultancy

CUSTOMER RELATIONSHIP MANAGEMNT (CRM)

We provide customized customer service management tools and management systems

CUSTOMER SERVICE IS NOT A DEPARTMENT..IT IS EVERYONE'S JOB! MAKE SURE YOU GRAB OUR FREE SPECIAL REPORT AND ASSESSMENT TOOL NOW

Let Us Help You Build Your Customer Service To a New Level. Schedule For A Free Consultation

Our Customer Service Specialist, Coach, Trainer, Speaker and Consultant

Mr. Junid is a Customer Service Specialist, Business & Management Consultant and Personal Development Coach . He is currently active in coaching, training and consulting clients in the offline and online world. He graduated with an MBA (Service Excellence) from the University of Wales, Cardiff (UK). Apart from that he is a Certified Practitioner of Neuro-Semantics (NS) and Neuro-Linguistic Programming (NLP), Certified Practitioner of Hypnosis and Time-Lines, certified by the International Society of Neuro-Semantics ( North Carolina, USA) and a Certified Goal Success Coach ( Florida, USA). He is also a Certified Approved Trainer of Human Resource Department and Foundation, Malaysia, a Professional Degree in Administrative Management from the Institute of Administrative Management (UK), Diploma in Human Resources Management (HRDC, Malaysia), Certified Computer Repair Specialist and also Consultant in Online Marketing Solutions for businesses and individuals. Mr. Junid has 21 years of experience in the service industry i.e. 16 years in Malaysian Banks under various senior management roles and 5 years in multinational companies in UK. He was also a Consulting Partner in a local consultancy firm dealing in business financing application, management advisory and consulting in Penang. He used to head the Penang Research Centre in Socio-Economy, a research arm of Penang Malay Chamber of Commerce. Overall his experiences includes finance, banking, business consulting, UK postal services, UK Chain Stores, socio-economic research centre, business associations, building management and security services, internet marketing consultancy and customer online & offline solutions.

GOTTO MAKE ‘EM HAPPY! IF YOU DON’T SOMEONE ELSE WILL. PROFIT THROUGH EXCELLENCE IN CUSTOMER SERVICE

YOUR BUSINESS IS MAKING YOUR CUSTOMERS HAPPY! YOU HAVE THE POWER TO MAKE ‘EM HAPPY. THE MORE YOU GIVE, THE MORE YOU GET

DO YOU KNOW THAT PROVIDING EXCELLENT CUSTOMER SERVICE IS THE NO. 1 COMPETITIVE ADVANTAGE OF BUSINESSES TODAY?

WHY SUCCESS COMES BY LOOKING AFTER YOUR CUSTOMERS? BECAUSE QUALITY IN YOUR PRODUCT ALONE IS NOT ENOUGH. PROVIDING EXCELLENT CUSTOMER SERVICE IS YOUR GREATEST COMPETITIVE ADVANTAGE. THE ULTIMATE KEY TO GROWING ANY BUSINESS IS CREATING LOYAL CUSTOMERS. JUST HAVING SATISFIED CUSTOMERS IS NOT ENOUGH

BOOST CONSUMER COMMITMENT, IMPROVE YOUR CUSTOMER SATISFACTION AND REVENUE. FASTER & BETTER! LET ME ASSIST YOU DEVELOP YOUR CUSTOMER SERVICE TO A NEW LEVEL.

Let's Discuss How We Can Help You Take Your Customer Service To The Next Level and See Your Profits Sky-Rocketing.

"I’m looking forward to connect with you to help grow your business using the right customer service strategies. If you are currently facing low sales, drop in customer retention & loyalty and low profits. It might be that your customer service strategies are not working well for you."

You might need to implement new strategies to grow your business, improve your sales and profits by getting new customers or repeat orders .

I have set aside 45 minutes for a FREE Consultation just to speak to you personally & talk about how to apply the right customer service strategies to your business.

During this session, we will discuss what you need to do in order to build a proper customer service plan to grow your business and get results faster and better. Then if you need some help and if we think it’s a good fit, I might invite you to become of my EXCLUSIVE CUSTOMER.

I will design practical strategies to help you to get on track to grow your business and get results FAST!

FIND OUT HOW TO TAKE YOUR CUSTOMER SERVICE TO THE NEXT LEVEL? CALL ME AT +6013-4802720 OR USE THE CONTACT FORM BELOW NOW TO SCHEDULE FOR A FREE 45 MINUTES CONSULTATION.

YOUR CUSTOMER DOESN'T CARE HOW MUCH YOU KNOW UNTIL THEY KNOW HOW MUCH YOU CARE.

CHECK OUT WHAT SOME PEOPLE ARE SAYING ABOUT OUR PROGRAMS AND WORK

FIND OUT WHAT YOUR CUSTOMERS REALLY WANT